CSQ3 – Achieve Organizational Excellence
One Methodology. Any Organization.
Create a Competitive Advantage
A flat organization. Empowered employees. Focused management.
CSQ3 provides an integrated methodology for transforming organizational performance, developing people, improving management effectiveness, and achieving Organizational Excellence.
Every organization has the opportunity to improve. The challenge is creating an environment where people understand their value, work together, make effective decisions, and consistently deliver results.
CSQ3 provides a practical approach to making that happen.
FOUR PHASES OF ORGANIZATIONAL DEVELOPMENT
Organizations evolve through four distinct phases:
- POWER RULES
- THE CUSTOMER IS ALWAYS RIGHT
- HEY, YOU'RE NOT TOO BAD!
- CSQ3 ORGANIZATIONAL EXCELLENCE
The objective is to move beyond traditional command-and-control management and develop an organization built around empowered people, focused management, and continuous improvement.
THE CSQ3 METHODOLOGY
Three integrated elements make Organizational Excellence achievable:
- FUNDAMENTALS — CHANGE
- OPTIMUM — MANAGE
- METRICS — MEASURE
CHANGE → MANAGE → MEASURE → IMPROVE
Fundamentals establishes the foundation for organizational change and significantly improved performance.
Optimum provides the system for managing organizational performance.
Metrics measures organizational performance and identifies opportunities for improvement.
Together, they create an integrated approach applicable to any organization.
EXECUTION PLUS
A common format for reporting work efforts, documenting accomplishments, and retaining historical information. This information provides the foundation for developing an organizational data management system.
THE 10,000-POINT PERFORMANCE SYSTEM
How well is your organization performing?
CSQ3 Metrics provides a structured approach to measuring organizational performance through a 10,000-point system.
9,000 or more points represents the organizational excellence target
.
TURN KNOWLEDGE INTO ACTION
Achieving Organizational Excellence Is Easy introduces the CSQ3 methodology and provides a foundation for launching an organizational performance improvement effort.
Read the book. Understand the methodology. Apply it to your organization.
ACHIEVE ORGANIZATIONAL EXCELLENCE.
One Methodology. Any Organization.
Create a Competitive Advantage.